Budget Fashionista provides this review of the Eddie Bauer return policy for informational purposes only. These policies are subject to change.
Eddie Bauer return policy
Timing: One year
Eddie Bauer accepts returns of unworn and unwashed merchandise for up to one year after purchase.
Eligibility
You can return any product you have not washed, as long as you have proof of purchase.
Return shipping charges: $7-10
If you mail your online purchase back with Eddie Bauer’s shipping label, your refund will include a deduction for return shipping. The cost is $7 for U.S. customers and $10 for Canadian customers.
Eddie Bauer sometimes runs “free returns” promotions. If you bought something during that type of promotion, you won’t be charged the return shipping fee.
You can mail your in-store purchases back to Eddie Bauer and pay for the shipping yourself. Make sure you include a copy of your receipt or your Adventure Rewards number and the date of the purchase. Without that information, you may not get your refund. The address to ship product back is:
ATTN: Returns
4599 Fisher Rd
Columbus OH, 43228
Refunds
Eddie Bauer will issue a refund in the original form of payment. For online purchases, your initial shipping charges are not refunded.
Purchases made with a gift card are refunded to a new gift card.
Refund timing
For mailed-in returns, you may need to wait two or three weeks for Eddie Bauer to process your return. You should get an email when the payment has been credited to your account.
Where to return in-store vs. online purchases
Both in-store and online purchases can be returned in store or by mail.
Eddie Bauer return policy: Next steps
- Find a store near you. The quickest way to get your money back is to take your in-store or online purchase to a store for the return.
- If you can’t or don’t want to take your return to a store, then the next step depends on whether your purchase was made in a store or online. To mail back an in-store purchase, package up the item with your original receipt or your rewards number and the purchase date. Mail it to: ATTN: Returns, 4599 Fisher Rd., Columbus, OH 43228. To mail back an online purchase and you have a U.S. address, get a pre-addressed shipping label here. If you have a Canada address, get your shipping label here. In both cases, you’ll need your order number.
- Package up the merchandise plus your paperwork (save copies for your records) and apply the shipping label. Drop the package off with the carrier noted on the label.
You can find the official Eddie Bauer return policy here.